Welcome to the second chapter in this ITIL version 3 eLearning course. In this chapter, you will understand IT Governance and Goals, Objectives, Purpose and Value of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Learning duration is approximately one hour. textarea></p> <script>document.getElementById('t123').focus()</script></div> <div id="content-info"> Last Modified: Sunday Jun 27, 2010 - 01:09. Revision: 11. Release Date: Thursday Jan 1, 2009 - 05:00. </div><script language="javascript" type="text/javascript"> //<!-- var selected; function rowselect(obj) { obj.className = 'selected'; if (selected && selected != obj.id) document.getElementById(selected).className = ''; selected = obj.id; } function rowselectbox(obj, checked, handler) { var functionDemo = new Function(handler + ";"); functionDemo(); if (checked) obj.className = 'selected'; else obj.className = ''; } //--> </script> <div style="clear: left; text-align:right;" id="gototop"> <br /> <span style="font-size:smaller;padding-right:3px;"><a href="/aTutor/go.php/32/content.php/cid/1361/#content" title="Go to content Alt-c" >Go to Top <img src="/aTutor/themes/default/images/top.gif" alt="Go to Top Alt-c" border="0"/> </a> </span> </div> </div> </div> <div id="footer"> <br /><br /> <div align="center"> <small>Web site engine's code is copyright © ATutor®. <a href="/aTutor/about.php">About ATutor</a>.<br /> <span id="howto">For guidance on using ATutor see the official <a href="/aTutor/documentation/index_list.php?lang=en" onclick="poptastic('/aTutor/documentation/index_list.php?lang=en'); return false;" target="_new"><em>ATutor Handbook</em></a>.</span></small> </div></div> </body> </html>
